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Managing Organizational Conflict

$129.00

“Managing Organizational Conflict” is a 7-hour interactive workshop designed to provide participants with an increased awareness of the need to recognize and respond appropriately to workplace conflict issues and concerns. This workshop is highly interactive and includes small group discussions, a Case Study, and personal exercises designed to improve skills in effectively managing conflict in the workplace.

The learning objectives of this course include the following:

• To increase personal understanding of workplace conflict and its impact on individual, team, and organizational performance.

• To increase knowledge and understanding of the sources of workplace conflict.

• Learn six (6) specific Conflict Management Styles.

• Learn Conflict Resolution Techniques.

To increase employee awareness of personal responsibility and accountability for maintaining a workplace free of serious conflict in any form.

DATE/TIME/PLACE
Wednesday, August 27, 2008
8:30 a.m. – 9:00 a.m. (Registration)
9:00 a.m. – 4:00 p.m. (Program)

WORKSHOP LEADER: Charles T. Walsh, HOPS, Int’l.

COST
EAF MEMBERS: $129/Participant
NON-MEMBERS: $150/Participant

This program has been approved for 6 recertification credit hours toward PHR and SPHR Recertification through the Human Resources Certification Institute (HRCI).

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