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In a climate of constant change, organizational
leaders who support the continuous empowerment and development of
their staffs can achieve organizational goals better and faster than
those leaders who use more traditional approaches — but only if
their interpersonal skills are appropriately applied. Without
effective interpersonal skills, otherwise good leaders can miss
their goals by mishandling key interactions that may require
negotiation and conflict resolution. By examining and practicing the
basic principles of “win-win” negotiation through structured role
plays and team discussions, participants will enhance their
interpersonal skills through practice, observation, feedback
discussions, and self reflection.
During facilitator-led discussions and a structured Negotiation
Simulation, participants explore and practice Effective Negotiation
Techniques and Active Listening Skills used in the negotiation
process. Participants critique each other’s use of the Active
Listening and Effective Negotiation Techniques.
Team discussions and structured role play allow participants to
practice, give and receive feedback, and evaluate their Negotiation
and Listening Skills in realistic scenarios. By observing and taking
part in a structure simulation, participants gets a better sense of
the Negotiation Process and of using the “win-win” attitude to
improve interactions, enhance interpersonal communication, and
improve group cooperation.
DATE/TIME/PLACE
Tuesday, July 15, 2008
8:30 a.m. – 9:00 a.m. (Registration)
9:00 a.m. – 4:00 p.m. (Program)
EAF Training Center
WORKSHOP LEADER: Charles T. Walsh, HOPS, Int’l.
COST
EAF MEMBERS: $129/Participant
NON-MEMBERS: $150/Participant This program has been approved for 6 recertification credit hours
toward PHR and SPHR Recertification through the Human Resources
Certification Institute (HRCI). |
